SHIPPING & DELIVERY
International Shipping
At NOVIK, we work with trusted international suppliers based in the United States, Europe, and Asia to ensure the best combination of quality and price.
Your order will be shipped directly from our supplier’s warehouse to your delivery address.
Processing Time
All orders are processed within 1–5 business days after payment confirmation.
Once your order has been processed and dispatched, you will receive a confirmation email with tracking details.
Customs & Delays
In rare cases, international shipments may be subject to customs inspections, which can cause delays beyond our estimated delivery time.
Customs-related delays are outside NOVIK’s control and are not included in the standard delivery timeframe.
Delayed or Missing Orders
If your order has not arrived within the estimated timeframe, please:
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Check your tracking number for updates.
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Contact your local postal service for additional information.
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If the issue remains unresolved, contact our support team immediately.
If a confirmed logistics issue is identified, NOVIK will offer a full refund after verification.
Delivery Time
Estimated delivery time:
10–25 business days
Please note that delivery times may vary depending on:
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Destination
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Customs procedures
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Local postal services
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Peak seasons or public holidays
Tracking Information
A tracking number will be sent to your email within 5–10 business days after your order has been confirmed.
You can track your order at any time through our Order Tracking page.
Payment Confirmation
Orders are processed only after payment confirmation.
Please note that depending on your payment provider, payment processing times may vary slightly before order confirmation is issued.